Payment Policy
We accept the following secure payment methods:
🔴American Express
🔴Diners Club
🔴Discover
🔴JCB
🔴Maestro
🔴Mastercard
🔴Visa
All payments are processed securely through our authorized payment providers. We do not store or have access to your complete payment card information.
Checkout Process
Add items to your cart
View your cart and proceed to checkout.
Enter your shipping and payment information accurately.
Choose your preferred payment method from the available options.
Review your order details and submit payment.
After successful payment, we will process your order and prepare it for shipment.
Please ensure all information provided during checkout is accurate to avoid delays in order processing.
Payment Security
Your payment security is our top priority.
All transactions are protected by SSL (Secure Sockets Layer) encryption.
We do not store sensitive credit or debit card information on our servers.
We reserve the right to verify payment information before processing an order if suspicious or unauthorized activity is detected.
Order Confirmation
After your payment has been successfully completed:
You will receive an order confirmation email containing your order details.
A separate shipping confirmation email will be sent once your order has been dispatched.
If you do not receive an order confirmation email within a reasonable time, please check your spam/junk folder or contact our customer support team.
Possible Payment Issues
You may encounter payment issues for several reasons, including but not limited to:
Payment Rejection
·Insufficient Account Balance
·Incorrect Card Information Entered
·Card Expired
·Security Verification Failed
·Your Bank Rejected the Transaction.
Transaction Verification
For security reasons, some transactions may require additional verification from your card issuer or bank.
Duplicate Charges
If you believe you have been charged twice, please contact our customer support team. Your account may be temporarily frozen; in most cases, your bank will automatically unfreeze it.
Currency and International Transactions
Depending on your card issuer, international transaction fees or currency conversion fees may apply. Please consult your bank for details.
Refunds
If you are eligible for a refund, please review our Refunds & Returns Policy for complete details. Below is a summary of our refund processing timeline:
Refund Processing Time
After we receive and inspect your returned item, refunds are typically processed within 3–5 business days. Once your refund has been approved and processed:
- The refund will be issued to the original payment method used for your purchase
- Depending on your bank or card issuer, the refund may take an additional 5–10 business days to appear in your account
- Actual refund posting times may vary based on your financial institution and payment provider
You will receive an email notification once your refund has been processed.
Refund Summary
Refund processing after inspection
• Timeframe: 3–5 business days
Refund posted to your account
• Timeframe: 5–10 business days
**Total estimated time**
• Timeframe: 8–15 business days
Important Notes
- Original shipping costs are generally non-refundable unless the return is due to our error
- Customer-paid return shipping costs are the responsibility of the customer (for non-defective items)
If you have any questions during your shopping trip, please feel free to contact us.
Store Name: Murray Automotive & Mower Shop
Address: 4872 S 300 W, Murray, UT 84107, United States
Phone: +18012661663
Email: info@murrayautomotivemower.shop
Opening Hours:
Monday-Friday 8 am–5 pm
Saturday, 10 am–2 pm
Sunday, Closed
Response Time: We respond within 24 hours.